One of the hardest and most important positions you will fill in your office is the position of office manager. Why is this so hard? Because an effective manager is going to control the chaos and enable you to reach your goals
Obviously, every office’s needs for a manager will vary. However, there are three core skills that every office leader needs.
Whether your office manager is leading one or twenty one, it is imperative that your manager be an effective leader and gain the respect of staff. It is the manager’s duty to make sure that goals are being met and being able to get the staff to “buy in” to goals is essential. The manager ensures that the staff is motivated and on the right track, but also has to be able to delegate responsibilities to the team rather than handling everything on his or her own.
Your office manager represents you and your practice. He or she works closely with individuals in various capacities-people that you want to continue having relationships with such as your staff, vendors, colleagues, and patients. The importance of how this person communicates is invaluable. An effective communicator gives you and your practice credibility.
In a leadership capacity, your office manager needs to be able to interact effectively with other people. This requires actively listening and responding appropriately-not acting purely on emotion.
A vision office is ever changing and you need someone who is not always caught up in the smaller details, but who can see the bigger picture. There is always something that can be improved upon to increase efficiencies and/or save the office money. Your manager should be able to gather information, when needed, and make appropriate decisions based upon information given. You should be able to trust their analytical skills and ability to make decisions.
While the specific requirements for each position change, every office benefits when their manager possesses strong leadership, communication and analytical skills.
Do you have an effective office manager?
Written by Tiffany Worstell, Account Executive/Vision Recruiter for Vision Staff at ETS Vision (www.etsvision.com). For more information, contact Tiffany directly at 540-491-9112 or firstname.lastname@example.org
Hiring Hacks from an Optometry Recruiter (Video)
Apr 12, 2022
What is the best way to present your opportunity to a candidate? How do you set your practice or opportunity apart from others in the job market? What needs to be included in ...
Hiring Master Tip: Don’t Wait Until It’s Too Late
Nov 3, 2021
As the largest and most successful Optometry and Ophthalmology recruiting firm in the country, we know a thing or two when it comes to growing your practice. In short, we've o...
Where Are All the Optometrists and Ophthalmologists?
Oct 27, 2021
The market for Optometry and Ophthalmology talent has always been competitive. Several factors have combined to make what was already a tight market even more challenging. T...
The One That Got Away
Jun 23, 2021
You thought your staffing issue was solved. You felt you had the right fit, you were confident the job offer was solid, you made the offer, and yet, somehow, they took another...
Are You Ready for What’s Next?
Mar 24, 2021
Everyone is trying to understand what’s coming next in a post-COVID-19 world. While we have no special foresight into the future of the pandemic, we can tell you what we hav...
The Right Questions to Ask When You Meet a Candidate
Jun 16, 2020
There is a common perception that interviews are about putting the best face forward for both the practice and the potential employee. While it is natural to want to make a go...
Planning Ahead – Hiring for the Future of Your Practice
Apr 22, 2020
With some states in the beginning stages of lifting isolation restrictions and making small, careful steps toward a new normal after the COVID-19 crisis, many of the practice ...
Interview Logistics 101: Putting a Candidate at Ease
Jan 21, 2020
You think you’ve found a candidate who might just be the perfect fit and you’re looking forward to a great interview. However, your candidate could have a flight delay on ...
Ten Great Quotes to Inspire You to Find Your Next Superstar Associate
Jan 13, 2020
“Hire people who are smarter than you are—whose talents surpass yours—and give them opportunities for growth. It's the smart thing to do and it is a sign of high persona...
New Year. New Hire?
Jan 2, 2020
The big ball has dropped. The champagne has popped. The calendar page has turned. A lot of the planning for 2020 has probably already taken place. Now it’s time to star...